Advocacy Matters (Wales) response to coronavirus.

Our primary concern is the health, safety and wellbeing: of people who use our services, of our staff and volunteers, and of everyone that we encounter in our work.
We know that there is bound to be an impact on our services from the actions having to be taken to delay the spread of Coronavirus COVID-19, however Advocacy Matters (Wales) remains committed to engaging with our clients, supporting them to understand what is happening and ensuring their voices are heard and their rights upheld.
We feel this is more important than ever during this difficult time and will find creative ways of ensuring that robust independent advocacy continues to be delivered for our service users.
We have put in place specific measures to ensure we can continue to support our clients, staff and volunteers as the situation develops and changes.
These include:
supporting and protecting our staff and volunteers
enabling and requiring members of staff to reduce all unnecessary in-person contact
providing continuously reviewed guidance to staff on when and how we can maintain services, and the priorities for this
consulting closely with public bodies in the way we provide our services and how clients are supported at this time
We are carefully following government guidance on the response to coronavirus.
We continue to provide our services to people, where this is:
consistent with government guidance
consistent with our concern for people’s health, safety and wellbeing
If you have any queries, please contact 02920 233 733